Privacy Policy

Sprout-grouse ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you fill out a form on our website, we collect personally identifiable information you voluntarily provide, such as:

• Name
• Email address
• Property address
• Service preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the information we collect for various purposes, including:

• To respond to your inquiries and provide customer service
• To send you quotes and information about our services
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations

Disclosure of Your Information

We may share information we have collected about you in certain situations:

• Service Providers: We may share your information with third parties that perform services for us, such as email delivery and website hosting.
• Legal Requirements: We may disclose your information where required by law or to protect our rights.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that no security measures are perfect or impenetrable.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth), you have rights regarding your personal information, including:

• The right to access your personal information
• The right to request correction of inaccurate information
• The right to complain about privacy breaches

Cookies

Our website uses cookies to enhance your experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Sprout-grouse
42 Solar Way, Richmond
Melbourne, VIC 3121
Australia
Email: [email protected]